FAQ

1. Power on the camera and wait about 30 seconds for the camera to fully power on. 2. If the […]

Open SriHome App, then click “Settings” → “Device Restart” to restart the device.

Steps to download videos: Note:  ① The mobile phone must be connected to the same LAN as the camera before

1. Please copy the entire decompressed update folder to the root directory of the SD card, the file cannot be renamed (please contact customer service for the updated folder) 2. Then install the SD into the camera, and then power on the camera; 3. After waiting for 2 minutes for the camera to rotate and self-check, press the reset button to reset the camera to complete the upgrade process. Notice: 1. Please ensure that the camera cannot be powered off during the upgrade process 2. If the upgrade fails, the camera will automatically restart, no need to unplug the power supply 3. If there is an unexpected power failure during the upgrade process, please contact customer service with email [email protected]  (If you encounter other problems during the camera upgrade process, or the camera cannot be upgraded normally, please contact customer service via email in time:[email protected])

1) When the SriHome App does not add a camera: Please power on the camera, press and hold the reset

Step 1 ： Tap the “multiple view” icon as Figure 1. Step 2 ： On the pop-up windows, select the

Step 1: Power on the IP Camera and wait for about 30 seconds Step 2: Keep pressing the RESET button for about

1. Open the SriHome APP, click the settings button, and then click “Video Settings” 2. Click “▼, “select “Area 1”, and then randomly select an area on the video screen of this interface,

If you fail to set WiFi for ip camera, please make sure your router： 1. All IP cameras support 2.4G HZ

Following are a few possible reasons why this may be occurring: 1. Please power off the camera before inserting the SD card into